Acquisition Strategy for a Commercial Window Cleaning and Exterior Building Maintenance Company Using SBA 7(a), Multi-Year Service Contracts, and Real Estate Partnership Channels

Commercial Window Cleaning and Exterior Building Maintenance Company

May 26, 20255 min read

This article details the acquisition strategy for a specialized commercial window cleaning and exterior building maintenance company that services office towers, healthcare facilities, hotels, universities, and mixed-use buildings. The company’s core offerings include high-rise window cleaning, facade pressure washing, building envelope inspections, and anchor system certifications. Additional services include solar panel cleaning, atrium glass polishing, and hard water stain removal.

The business produces $4.76 million in annual revenue and $1.02 million in adjusted EBITDA. Roughly 70% of the revenue is locked into annual or multi-year service contracts with property managers and facility services firms, many of whom represent national real estate investment trusts (REITs) and third-party building operators. Services are rendered on recurring cycles (monthly, quarterly, semi-annually), and the company’s union-certified, rope-access trained teams are OSHA and SPRAT compliant.

Because of the repeat contractual revenue, difficult-to-replicate technician certifications, and established relationships with property owners, this business is an excellent SBA 7(a) acquisition candidate. A buyer can scale quickly by adding regional routes, acquiring undercapitalized competitors, expanding into solar and glass restoration niches, and offering digital compliance documentation to increase account stickiness.


Proposed SBA 7(a) Deal Structure

The recurring contract base and long-term client relationships support the following SBA 7(a) structure:

  • Purchase Price: $4.08 million (4.0x EBITDA)

  • SBA Loan: $3.06 million (75%)

  • Buyer Equity Injection: $408,000 (10%)

  • Seller Financing (Subordinated): $612,000 (15%) amortized over 6 years with 12-month interest-only

Protective clauses:

  1. 25% clawback on seller note if contract renewal rate drops below 85% within the first 6 months

  2. $50K seller bonus if buyer secures $500K in new commercial contracts in year one

  3. Seller remains in operations and safety advisory role for 9 months post-close


Client Base and Revenue Composition

Client mix:

  • Office towers (Class A/B): 28%

  • Hospitals and healthcare campuses: 22%

  • Hotels and resorts: 18%

  • Universities and school districts: 13%

  • Mixed-use and residential towers: 11%

  • Government and civic buildings: 8%

Revenue segments:

  • High-rise and mid-rise window cleaning (interior + exterior): $2.68M

  • Facade pressure washing and building envelope cleaning: $810K

  • Solar panel and atrium cleaning: $510K

  • Compliance inspections and anchor testing: $420K

  • Glass restoration and hard water treatment: $340K

Most contracts are 1–3 years in length, with defined service intervals. Clients are billed monthly, per service, or quarterly depending on the structure of the contract. Anchor testing and compliance documentation are often billed as one-off engagements and serve as a gateway to deeper service agreements.

No client exceeds 7.1% of revenue. The top 40 clients represent approximately 67% of total revenue.


Technician Infrastructure and Operations

Personnel:

  • 5 high-rise crews of 2–3 rope-access technicians (SPRAT/OSHA certified)

  • 2 mid-rise and ground access crews with boom lift operators

  • 1 full-time compliance and safety manager

  • 2 dispatch and scheduling coordinators

  • 1 general manager (non-owner)

All rope-access staff undergo annual SPRAT Level I/II/III recertification and hold valid OSHA 1910 fall protection compliance cards. Crews operate on fixed routes with service logs and photographic records maintained in the CRM. Onboarding for new hires includes 30+ hours of in-house simulation and shadowing.

Post-close technician plan:

  1. Recruit 2 new trainees to enter SPRAT pipeline and alleviate seasonal bottlenecks

  2. Introduce digital safety checklists and per-job audit bonuses

  3. Launch bilingual crew training to better serve metro clientele and meet union DEI goals


Facility, Equipment, and Capital Investment

Facility:

  • 7,200 sq ft industrial unit

    • Equipment staging and storage

    • Boom lift and aerial rigging dock

    • PPE compliance room and harness inspection bay

    • Admin offices and safety training classroom

Lease: $5,900/month with 3 years remaining and a 5-year extension option

Fleet and gear:

  • 6 service vans with roof access and cleaning kits

  • 2 trailer-mounted boom lifts (65’+)

  • Rigging kits, ropes, harnesses, water-fed poles, deionization tanks

  • FMV: ~$430,000

CapEx outlook:

  • Add 1 lift truck and vertical access lift: $52K

  • Update CRM with job photo tagging and route optimization: $14K

  • Replace 2 deionization tanks and 10 water-fed poles: $8K


Sales Process and Growth Opportunities

Sales channels:

  • RFPs through REITs and property management platforms

  • SEO and directory listings for “window cleaning + [city]” and “anchor testing services”

  • Referrals from general contractors, roofers, and safety consultants

  • Compliance-driven outreach to building engineers and property managers

Marketing budget: ~$38,000/year

Expansion strategies:

  1. Acquire 1–2 underperforming cleaning firms with outdated safety protocols

  2. Launch glass restoration and coating division targeting hard water/fogging

  3. Create compliance documentation portal for clients to download reports/photos

  4. Expand routes into adjacent suburbs and add a second operational base

  5. Cross-sell anchor testing and OSHA compliance to solar panel installers and general contractors


Financial Overview

  • Revenue: $4.76M

  • COGS (labor, supplies, fuel, equipment): $2.18M

  • Gross Profit: $2.58M

  • SG&A: $1.56M

  • Adjusted EBITDA: $1.02M (21.4%)

Service margins:

  • Window cleaning: 60–65%

  • Pressure washing: 50%

  • Solar panel cleaning: 65–70%

  • Compliance and anchor testing: 75%

  • Glass restoration: 60–68%

Clients typically pay net-15 or net-30, with some paying via building vendor portals or REIT pay platforms. Some rooftop work includes milestone-based payments tied to phased access approval.


Compliance, Safety, and Risk Management

  • All crews OSHA 1910.27, 1926.500-503 compliant

  • SPRAT Level I/II/III certifications actively maintained and tracked

  • Anchor testing and rigging inspections meet ANSI/IWCA I-14.1 standards

  • Fully insured: $2M GL, $2M umbrella, $1M workers comp, $2M auto

Zero current OSHA citations or pending litigation. Crews operate with real-time check-in/check-out systems and wear ID badges and GoPro cameras for safety documentation.


Working Capital and Transition Budget

  • Payroll and gear float: $115K–$130K

  • CRM and dispatch system overhaul: $14K

  • Equipment and lift upgrades: $52K

  • Seller consulting and training phase: $28K

  • Crew onboarding and safety recertification: $22K


Ideal Buyer Profiles

  • SBA-qualified buyer with route-based or facilities service background

  • PE platform consolidating exterior building service verticals

  • Commercial real estate vendor with aspirations to bring services in-house

  • Entrepreneur with experience in compliance-heavy B2B field services


Post-Close Execution Plan

  1. Transition top 25 clients via in-person meetings with seller and safety lead

  2. Migrate all job data to updated CRM with route and compliance tracker

  3. Hire 2 new rope-access crew members and begin certification process

  4. Launch anchor testing and OSHA compliance advisory product line

  5. Identify two tuck-in acquisitions under $1M in revenue for Q3 and Q4 integration


Conclusion

This commercial window and exterior maintenance business sits at the convergence of compliance, asset protection, and real estate service optimization. With repeat service contracts, trained rope-access crews, and a defensible client base, it presents a rare opportunity for SBA 7(a) buyers to acquire a business that is essential, respected, and scalable. With strong gross margins and room to expand into emerging verticals like solar and building envelope compliance, the business is positioned for both geographic and service-line growth under new ownership.

Co-Founder and COO of Eagle Dawn Capital

Danny Carlson

Co-Founder and COO of Eagle Dawn Capital

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