Acquisition Strategy for a Regional Commercial Kitchen Equipment Repair and Maintenance Company Using SBA 7(a), National Chain Service Contracts, and Emergency Repair Premiums

Regional Commercial Kitchen Equipment Repair and Maintenance Company

May 14, 20255 min read

This article outlines an acquisition strategy for a regional commercial kitchen equipment repair and maintenance company serving restaurants, hotels, hospitals, universities, and food production facilities. The company specializes in the repair, installation, and preventative maintenance of ovens, fryers, refrigeration units, steam tables, dish machines, and HVAC systems within commercial kitchens. It is a factory-authorized service provider for multiple national equipment brands and holds preferred vendor status with several national QSR and full-service restaurant chains.

The company generates $5.42 million in annual revenue with $1.16 million in adjusted EBITDA. Approximately 62% of its revenue comes from recurring preventative maintenance contracts, while the remaining 38% stems from emergency repair calls, installations, and manufacturer warranty work. The firm operates a fleet of branded service vans stocked with proprietary parts, uses route-based dispatching, and maintains an online work order platform that integrates with third-party property management and facilities software.

Because of its recurring contract base, critical service function, and limited competition due to certification requirements, this business is a strong SBA 7(a) acquisition candidate. A buyer can scale by growing technician count, acquiring competitors with minimal tech infrastructure, integrating equipment sales, and adding multi-location chain accounts through national facilities platforms.


Proposed SBA 7(a) Deal Structure

Given its predictable cash flow and high-margin service contracts, the business supports the following SBA 7(a) structure:

  • Purchase Price: $4.64 million (4.0x EBITDA)

  • SBA Loan: $3.48 million (75%)

  • Buyer Equity Injection: $464,000 (10%)

  • Seller Financing (Subordinated): $696,000 (15%), amortized over 6 years with 12-month interest-only

Protective terms:

  1. 20% clawback on seller note if chain contract renewal drops below 85% in first 6 months

  2. $65K seller bonus if buyer closes 5 new chain clients or $750K in recurring contracts in year one

  3. Seller remains as technical director and key account manager for 12 months to assist with continuity


Client Base and Revenue Segments

Client breakdown:

  • Multi-location restaurant groups (QSR, casual dining): 34%

  • Hospitals and healthcare campuses: 21%

  • Hotel kitchens and event centers: 17%

  • Universities and school districts: 12%

  • Catering and food manufacturing facilities: 10%

  • Government/institutional cafeterias: 6%

Revenue by service line:

  • Preventative maintenance contracts (quarterly, monthly): $3.36M

  • Emergency repair calls (24/7 response): $1.07M

  • Equipment installation and retrofits: $520K

  • Warranty services and OEM billing: $320K

  • HVACR system service (walk-ins, rooftop units): $150K

Maintenance contracts cover routine cleaning, calibration, inspections, and parts replacement. Emergency services are billed hourly with trip charges and after-hours premiums. OEM relationships include direct reimbursement from factory portals for warranty dispatches.

Top 40 clients account for 61% of total revenue, with no client exceeding 8.2%. Many have contracts signed via national property platforms like ServiceChannel or Corrigo.


Technician Force and Field Operations

Personnel:

  • 10 certified kitchen equipment technicians (gas, electric, refrigeration, HVAC)

  • 2 junior techs in apprenticeship roles

  • 1 installation team of 2 for equipment retrofits

  • 2 dispatchers managing job flow and CRM coordination

  • 1 operations director and 1 general manager (non-owner)

All techs hold EPA 608, CFESA certifications, and state licensure where applicable. Vans are GPS-tracked and stocked daily with high-turnover parts. Technicians input job notes, photos, and part orders via mobile app in real time.

Post-close technician strategy:

  1. Hire 2 junior techs and enroll them in CFESA certification pipeline

  2. Expand technician bonus program based on first-call completion and client satisfaction

  3. Establish bilingual customer support line to assist QSR clients with remote diagnostics


Facility, Fleet, and Equipment Assets

Facility:

  • 12,000 sq ft building with service bay, parts warehouse, and training center

    • Shipping dock for receiving bulk equipment

    • Demo kitchen for tech training and customer demos

    • Parts storage with barcode inventory system

Lease: $7,200/month, 3 years remaining + 5-year extension option

Fleet:

  • 12 fully stocked service vans (branded, insured)

  • Inventory of critical parts (~3,000 SKUs across refrigeration, gas, electric)

  • HVAC tools, gas leak detection systems, recovery equipment

FMV: ~$670,000 (fleet, inventory, testing equipment)

CapEx needs:

  • Replace 3 aging vans with fuel-efficient models: $118K

  • Add digital asset management tools to fleet: $8K

  • Install part scanner and reorder automation: $11K


Sales Infrastructure and Growth Opportunities

Sales strategy:

  • Direct relationships with facilities managers and corporate real estate teams

  • Manufacturer referrals for warranty and installation jobs

  • SEO/PPC for “commercial kitchen repair + [city]”

  • Inbound work orders through ServiceChannel, Corrigo, and SMS Assist

Marketing spend: ~$42,000/year

Growth opportunities:

  1. Acquire 1–2 local competitors lacking tech stack or national chain access

  2. Launch on-demand emergency repair subscription plans for independent restaurants

  3. Develop OEM parts e-commerce site for clients with internal maintenance teams

  4. Expand into new metro using spare install team and one senior tech

  5. Add verticals: dish machine leasing, HVAC install, or turnkey kitchen install/repair bundles


Financial Overview

  • Revenue: $5.42M

  • COGS (labor, parts, fuel, warranty claims): $2.42M

  • Gross Profit: $3.0M

  • SG&A: $1.84M

  • Adjusted EBITDA: $1.16M (21.4%)

Service margins:

  • Preventative maintenance: 65–70%

  • Emergency repair: 60–65%

  • Equipment installation: 45–50%

  • Warranty work: 30–40%

  • HVAC systems: 55–60%

Invoices are issued weekly or monthly depending on client preference. Emergency jobs are typically COD or net-15. OEMs and national platforms settle within 30–45 days through automated payment systems.


Compliance, Risk, and Safety

  • Technicians certified in EPA 608, OSHA 10/30, CFESA

  • Fully compliant with local permitting and license registration

  • All vehicles DOT-compliant and equipped with spill kits and fire extinguishers

  • Insured: $2M GL, $1M auto, $1M umbrella, $1M workers comp

Zero open claims, safety violations, or warranty fraud cases. Company maintains ongoing training logs and safety audits per quarter.


Working Capital and Transition Plan

  • Payroll and part float: $125K–$140K

  • Van replacement and digital upgrades: $129K

  • Seller consulting and transition for large accounts: $32K

  • Technician recruitment and CFESA training: $18K

  • CRM API sync with ServiceChannel and Corrigo: $9K


Ideal Buyer Profiles

  • SBA-qualified operator with route-based or technician-led business experience

  • PE firm building service and maintenance roll-up with commercial exposure

  • OEM parts distributor seeking downstream service integration

  • HVAC, electrical, or fire safety company expanding into kitchen services


Post-Close Execution Plan

  1. Transition top 25 clients with in-person visits and vendor portal updates

  2. Migrate CRM data to upgraded version with technician KPI dashboards

  3. Recruit 2 junior techs and begin Q3 expansion into second metro

  4. Launch ServiceChannel marketing to win additional QSR contracts

  5. Begin diligence on two under-capitalized repair firms with $1M–$2M in revenue


Conclusion

This commercial kitchen equipment repair and maintenance company offers recurring revenue, emergency premium pricing, and brand recognition in a niche vertical critical to foodservice operations. Its ability to serve both national and local chains, supported by factory certifications and skilled labor, makes it an exceptionally attractive SBA 7(a) acquisition. With a focused expansion strategy, integrated technology, and reliable client base, the business is positioned for durable cash flow and scalable geographic growth under new ownership.

Co-Founder and COO of Eagle Dawn Capital

Danny Carlson

Co-Founder and COO of Eagle Dawn Capital

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